The interaction between the Social Welfare and Education Minister and the general public at Zadibal Constituency was an important event that sought to strengthen the relationship between the government and the people. Zadibal, a significant area in Srinagar, Jammu and Kashmir, faces several challenges, particularly in terms of social welfare and educational development. This direct engagement allowed the Minister to hear the concerns of local citizens and provide insights into how the government plans to address them. One of the key concerns raised by the residents was related to social welfare programs, especially the timely delivery of benefits such as pensions for senior citizens, widows, and persons with disabilities. Many people in the constituency rely on these schemes for their livelihood, and delays in receiving benefits have been a source of frustration. In response, the Minister assured the public that the government is taking steps to streamline the process, including digitising welfare services. The introduction of online platforms and mobile applications for applying and tracking benefits was discussed as a way to make these services more efficient and accessible, particularly for people living in remote areas. Alongside these assurances, the Minister also emphasised the need for greater focus on long-term solutions such as vocational training programs for youth, which can help create economic opportunities and reduce dependency on direct financial assistance. Housing schemes for low-income families and better health insurance options for marginalised groups were also mentioned, highlighting the government’s commitment to improving the overall welfare of the people. On the educational front, several issues were raised by parents and students. The local education system in Zadibal has faced challenges, including inadequate school infrastructure, outdated curriculum, and a shortage of qualified teachers. The Minister acknowledged these concerns and emphasised the importance of modernising the education sector. He outlined plans to upgrade school facilities, introduce new learning technologies, and ensure that the curriculum is relevant to the changing needs of the job market. Additionally, the Minister highlighted the government’s focus on digital literacy, especially in rural areas where access to online education is limited. Plans were discussed to establish community learning centres equipped with computers and internet access to help bridge the digital divide. One of the most important aspects of her approach was the focus on teacher training. Recognising that quality education begins with well-trained educators, the Minister committed to providing regular workshops and professional development opportunities for teachers to ensure that they have the skills and resources needed to deliver high-quality education. The event also emphasised the importance of community participation in shaping policies that directly affect people’s lives. The Minister urged local leaders, parents, and educators to work together with the government to address the challenges faced by the constituency. By fostering a collaborative approach, the government aims to ensure that the solutions implemented are not only effective but also aligned with the specific needs and aspirations of the local population. The interaction between the Social Welfare and Education Minister and the residents of Zadibal was a step toward more inclusive governance. The Minister’s engagement provided an opportunity for the people to voice their concerns and for the government to offer practical solutions that can improve the quality of life in the region. The focus on both immediate welfare needs and long-term educational reforms demonstrated a holistic approach to development that seeks to empower the people of Zadibal and ensure their well-being in the years to come.