Srinagar, July 18, 2025 – In a landmark move to support the welfare of serving soldiers, Lieutenant Governor Manoj Sinha has approved the establishment of the Lieutenant Governor’s Sainik Sahayta Kendra (LGSSK), a dedicated grievance redressal mechanism for personnel of the Indian Armed Forces and Central Armed Police Forces (CAPF). This initiative, formalized under Government Order No. 933-JK(GAD) of 2025 dated July 17, 2025, aims to address civilian grievances of soldiers either posted in the Union Territory of Jammu and Kashmir or hailing from the region but serving elsewhere in India.
Overview of the LGSSK Initiative
The LGSSK is designed as a single-window Soldiers’ Assistance and Liaison Cell, operating from the Civil Secretariat offices in both Jammu and Srinagar. This institutional platform will streamline the process of receiving, assessing, and resolving grievances, ensuring timely and effective support for serving soldiers. The initiative reflects the Jammu and Kashmir administration’s commitment to the welfare and dignity of Armed Forces personnel by addressing their civilian concerns promptly.
Key Objectives
- Grievance Redressal: Facilitate resolution of civilian issues faced by serving soldiers, such as administrative, legal, or personal matters.
- Liaison Support: Coordinate with district-level civil and police authorities to resolve grievances efficiently.
- Performance Monitoring: Maintain a performance dashboard to track grievance outcomes and ensure accountability.
Operational FrameworkThe LGSSK will:
- Receive and evaluate grievances submitted by soldiers.
- Arrange appointments with relevant authorities for resolution.
- Operate as a centralized platform for soldiers posted in or originating from Jammu and Kashmir.
Significance of the InitiativeThe establishment of the LGSSK underscores the Union Territory’s dedication to supporting its Armed Forces personnel. By institutionalizing a structured grievance redressal system, the initiative acknowledges the sacrifices of soldiers and ensures their civilian concerns are addressed with efficiency and respect. This move aligns with broader policy efforts to enhance the welfare of those serving in the Indian Army and CAPF.
Key Details of the Lieutenant Governor’s Sainik Sahayta Kendra
| Aspect | Details |
|---|---|
| Name | Lieutenant Governor’s Sainik Sahayta Kendra (LGSSK) |
| Sanctioned By | Lieutenant Governor Manoj Sinha |
| Government Order | No. 933-JK(GAD) of 2025, dated July 17, 2025 |
| Purpose | Grievance redressal for serving Indian Armed Forces and CAPF personnel |
| Target Beneficiaries | Soldiers posted in J&K or hailing from J&K but serving elsewhere |
| Operational Locations | Civil Secretariat offices in Jammu and Srinagar |
| Key Functions | Receive, assess, and resolve grievances; coordinate with authorities |
| Monitoring Mechanism | Performance dashboard to track grievance outcomes |
Conclusion
The Lieutenant Governor’s Sainik Sahayta Kendra marks a significant step toward strengthening support for Armed Forces personnel in Jammu and Kashmir. By providing a dedicated platform for grievance redressal, the initiative ensures that soldiers’ civilian concerns are addressed efficiently, reinforcing the administration’s commitment to their welfare. This development is expected to enhance the morale and trust of serving soldiers, acknowledging their invaluable service to the nation.
